Job Openings at ABC Transport

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Job Openings at ABC Transport

About ABC Transport

ABC Transport Plc commenced operation in road passenger transportation on February 13, 1993 as an off-shoot of Rapido Ventures with a view to running a modern road transportation system in Nigeria. In March 2003, Capital Alliance Private Equity (CAPE) acquired 30% shares of ABC Transport.

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Customer Service / Call Center Agent at ABC Transport

  • Location: Lagos
  • Job Type: Full-time
  • Deadline: 25th September 2024

About the Role

  • Do you live in Fadeyi, Yaba, Surulere, Festac or its environs?
  • ABC Logistic is one of Nigeria\’s big players in the logistics industry.
  • We offer a good and pleasant working environment with good structure.
  • We seek to engage the services of Customer Service / Call Center Agent.
  • The staff will be responsible for attending to customers’ requests and inquiries, resolving customers complaints and generally serve as a face between the company and its customers.

Responsibilities

  • Attending to terminal cargo enquires, objections and complaints
  • Drafting daily and monthly report on major customer’s enquiries, complaints, and objections, and suggestions. ( Tabular report format)
  • 100% compliance with cargo SOP.
  • Ability to work with CARGO SIMPLY software.
  • Carryout quick response to customer enquiries and complaints ranging from: Damaged shipment, missing shipments and delayed shipments. Keep all units concerned informed about any the identified issues listed.

Academic Requirement

  • HND/B.Sc in any  discipline.
  • MUST have completed NYSC programme.

How to Apply

Interested and qualified candidates should forward their CV to: abcrecruitment1993@gmail.com using the position as subject of email.

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